IT CUM ADMIN SUPPORT

About the role

We are seeking an IT Cum Admin Support professional to join JM JAS MAJU SERVICES (M) SDN. BHD. as a full-time member of our team based in Seremban 2, Negeri Sembilan. This is a hybrid role that combines technical IT support with administrative responsibilities, playing a crucial part in ensuring the smooth operation of our organisation's technology infrastructure and daily administrative functions. You will be the go-to person for both IT troubleshooting and administrative coordination, serving as a vital link between our technical systems and operational teams.

Key responsibilities

• Provide first-line technical support to end users, diagnosing and resolving hardware, software, and connectivity issues
• Maintain and manage IT infrastructure, including servers, networks, and security systems
• Install, configure, and troubleshoot computer systems, peripherals, and software applications
• Monitor system performance and implement preventative maintenance to minimise downtime
• Create and maintain IT documentation, including system configurations and user guides
• Manage user accounts, permissions, and access rights across the organisation
• Coordinate with external IT vendors and service providers as needed
• Handle administrative tasks including scheduling, data entry, and record management
• Prepare reports and documentation related to both IT and administrative functions
• Provide support for office equipment including printers, scanners, and telecommunications systems

What we're looking for

• Proven experience in IT support or help desk environment, with a minimum of 2–3 years in a similar role
• Strong technical knowledge of Windows and Mac operating systems
• Proficiency in troubleshooting network connectivity, hardware, and software issues
• Experience with Active Directory, user account management, and system administration
• Knowledge of IT security best practices and data protection principles
• Excellent organisational and time management skills
• Strong communication abilities, with the capacity to explain technical concepts to non-technical users
• Problem-solving mindset with the ability to work independently and as part of a team
• Familiarity with ticketing systems and IT service management tools
• Relevant IT certifications such as CompTIA A+, Network+, or equivalent (preferred)
• Proficiency in Microsoft Office Suite and other productivity software
• Ability to multitask and prioritise between IT and administrative responsibilities

What we offer

JM JAS MAJU SERVICES (M) SDN. BHD. is committed to supporting the professional development and wellbeing of our employees. We offer a competitive salary package, opportunities for continuous learning and skill development in both IT and business administration, a supportive work environment that values collaboration and innovation, and flexible working arrangements where applicable. We believe in work-life balance and provide our employees with the tools and support needed to succeed in their roles. Join our team and grow your career with an organisation that values your contribution.

About us

JM JAS MAJU SERVICES (M) SDN. BHD. is a dynamic and forward-thinking organisation operating in Seremban 2, Negeri Sembilan. We are committed to delivering high-quality services and solutions to our clients whilst maintaining a strong focus on innovation, integrity, and customer satisfaction. Our team comprises dedicated professionals who are passionate about their work and committed to achieving excellence. We foster a collaborative culture that encourages continuous improvement and rewards initiative. As a growing organisation, we provide our employees with opportunities to develop their skills and advance their careers.

Apply now

If you meet the above qualifications and are ready to contribute to our organisation, we would like to hear from you. Please submit your CV, cover letter, and any relevant certifications to our recruitment team. Join JM JAS MAJU SERVICES (M) SDN. BHD. and become part of a team that values your expertise and supports your professional growth.