IT Desktop & Infrastructure Technician

About Geneva Technologies

GTI is a long-standing, quiet, small-giant company looking for motivated and talented individuals with a desire to contribute to all phases of product development, deployment, and operations. GTI designs, develops, and delivers hardware and software for ground, air, stratospheric, and space-based platforms.

The Opportunity

As IT Desktop & Infrastructure Technician, you will manage day-to-day user support and maintain our physical network infrastructure. In this role, you will serve as the first line of in-house support for Windows terminal issues while taking full ownership of server room cable organization, ethernet drops, and physical hardware deployment.

Responsibilities

• End-User & Desktop Support: Provision, configure, and troubleshoot Windows 10/11 user terminals, laptops, and local peripherals.
• Physical Cabling & Wiring: Run, terminate (RJ45, punch-down), test, and trace Cat5e/Cat6 ethernet cables throughout facilities and drop ceilings.
• Cable Management & Rack Setup: Organize, label, and clean up server racks, patch panels, network closets, and workstation wiring.
• Hardware & Workplace Setup: Deploy network printers, desk mounts, dual monitors, and IP phones; handle physical equipment moves/adds/changes.
• Network & Connectivity Troubleshooting: Diagnose local hardware issues, switch port assignments, and baseline connectivity drops.

Minimum Qualifications

• 0–3 years of experience in IT desktop support and low-voltage network cabling
• Strong proficiency in Windows OS environments and basic Active Directory/Microsoft 365 user management
• Hands-on experience with cabling tools (crimpers, punch-down tools, tone generators, and cable testers)
• Comfort with physical work, including climbing ladders, working in overhead spaces, and lifting up to 50 lbs
• US Citizenship required

Additional Information

• Salary Range: $20 - $26, hourly + comprehensive benefits. Depending on the level of experience and qualifications of the candidate, the compensation package for this position may be adjusted.
• The position is fully on site in Colorado Springs, CO and may require occasional travel, less than 5%
• GTI offers medical, dental, vision, disability, and life insurance for employees
• GTI provides a retirement plan with employer match

GTI is an Equal Opportunity Affirmative Action Employer (Minorities/Females/Disabilities/Veterans)

Pay: $20.00 - $26.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person