IT Desktop Support Engineer

Client: People First Bank
Location: Adelaide, Australia
Role: IT Desktop Support Engineer – Backfill Support
Rate: AUD 250/day (All-Inclusive)
Project Duration: October 2026 – January 2027
Working Hours: 8:30 AM – 5:30 PM
Working Days: Monday to Friday
Contract Type: B2B / Freelance

Key Responsibilities

• Provide onsite IT desktop support and end-user computing (EUC) services.
• Troubleshoot hardware, software, printers, and peripheral devices.Install, configure, and support Windows desktops and laptops.
• Support Microsoft 365 applications, Active Directory, and user accounts.
• Perform software deployment, patching, and application management using SCCM/MECM
• Support device management and deployment using Microsoft Intune (MDM).
• Assist with device enrollment, configuration profiles, compliance policies, and endpoint management.
• Log, track, update, and resolve incidents and service requests using ServiceNow.
• Troubleshoot and support network printers, printer drivers, print queues, and printing issues.Resolve technical issues within agreed SLA requirements.
• Coordinate with internal IT teams for escalations, deployments, and project support. Requirements
• 3+ years of experience in IT Desktop Support / EUC.
• Strong knowledge of Windows operating systems and Microsoft 365.Hands-on experience with
• SCCM/MECM and Microsoft Intune (MDM)
• Experience using ServiceNow for incident and service request management.
• Strong hardware, software, printer, and peripheral troubleshooting skills.
• Experience with desktop/laptop deployments, software installations, and endpoint configuration.
• Excellent communication, customer service, and troubleshooting skills.
• Must be based in Adelaide or able to travel onsite as required.Important Information

The client will conduct Background Verification (BGV) and arrange company credentials for the selected engineer.

• Credential creation and onboarding may take approximately 2 weeks. Candidates must be available to complete the required onboarding process in advance.

Pay: $260.00 per day

Application Question(s):

• What is your visa status and Nationality ?
• Can you join immediately ?
• Can you please share your interview timeslots for Today ?

Experience:

• Desktop support: 3 years (Required)
• SCCM & Intune : 1 year (Required)

Work Authorisation:

• Australia (Required)

Location:

• Adelaide SA (Required)

Work Location: In person