IT Development Specialist

About the role

This role provides comprehensive support across e-commerce platforms, integrations, and digital operations. You will work with SFCC and Shopify storefronts, manage data flows between systems, support CRM platforms, and contribute to analytics and reporting initiatives.

Key responsibilities

• Daily support across SFCC and Shopify, configuration checks, content updates, and data validation
• Front-end work from briefs and designs: HTML, CSS, JS across four brand storefronts
• UAT testing for new features, campaigns, and releases
• Timely campaign and promo builds
• Logging, tracking, and following up issues with vendors or internal teams
• Monitors and validates data flows between systems such as OMS, ERP/SAP, MuleSoft, and 3PL
• Assists in investigating order, customer, and inventory issues as they arise
• Provides support for CRM platforms, including Salesforce Marketing Cloud, Service Cloud, and Capillary
• Works within a version-controlled workflow, including branching, pull requests, and code reviews prior to deployment
• Supporting reporting and basic analysis using GA4, GTM, GSC, and Google Ads

About you

• Bachelor's degree in Information Technology, Computer Science or a related field
• 3 years' experience in digital, e-commerce, IT operations, or related roles
• Basic understanding of websites, CRM, and digital platforms
• Comfortable working with multiple systems and tools
• Strong attention to detail and ability to follow processes
• Good communication and documentation skills
• Eagerness to learn new platforms quickly