IT / E-Commerce & AI Executive

IT / E-Commerce & AI Executive (Ref: 37804)
Salary: S$6,500 - S$9,000

Our client is a Japanese specialised trading company focusing on the global trade of gold, silver, platinum, and palladium coins. They are looking for an IT / E-Commerce professional who can support and enhance the company's digital and e-commerce operations.

The ideal candidate has hands-on experience with e-commerce platforms and IT tools, with experience in Magento strongly preferred. In addition to managing existing systems and operations, the successful candidate will be expected to actively utilise AI tools such as ChatGPT to improve work efficiency and identify opportunities for process improvement.

This position is suitable for someone who enjoys learning new technologies, can independently investigate and resolve technical issues, and can proactively propose improvements rather than simply following existing processes.

The successful candidate will report directly to the Manager and CEO.

【Responsibilities】

• Manage and support day-to-day e-commerce operations.
• Operate and maintain the company's e-commerce platform, including Magento.
• Support system integration and API-related operations.
• Investigate and troubleshoot system or operational issues.
• Coordinate with internal teams and external vendors when required.
• Utilise ChatGPT and other generative AI tools to improve operational efficiency.
• Research and evaluate new IT tools and services that may benefit the business.
• Identify opportunities for automation and process improvement.
• Propose and implement improvements to existing workflows and operations.
• Monitor system performance and proactively resolve issues.
• Support other IT / digital projects and ad hoc tasks as required.

【What you will receive】

• AWS
• Variable Bonus: Based on company and individual performance
• Annual Leave: 20 days
• Medical Leave: 14 days
• Travel Allowance: Covers eligible hotel and airfare expenses
• Accommodation Allowance: Subject to individual eligibility and applicable terms and conditions
• Overtime Allowance: To be determined

【Requirements & Preferences】
(Must)

• Possess a Bachelor's Degree in any field.
• At least 5 years of relevant experience in IT, e-commerce, digital operations, or a related field.
• Proficient in English to communicate effectively with internal and external counterparts in carrying out job-related duties.
• Hands-on experience in managing or supporting e-commerce platforms.
• Basic to intermediate knowledge of system integration and APIs.
• Demonstrated interest in IT, e-commerce, and emerging technologies, with the ability to apply relevant knowledge to support business operations.
• Practical experience using ChatGPT or other generative AI tools.
• Ability to independently research, investigate, troubleshoot, and resolve technical or operational issues.
• Ability to learn and adapt quickly to new IT tools, technologies, and services.
• Strong problem-solving and analytical skills, with a proactive approach to identifying solutions.
• Ability to work independently and take ownership of assigned tasks and responsibilities.

(Advantageous)

• Experience using and operating Magento.
• Experience managing e-commerce websites and online retail operations.
• Experience with API integration or system integration.
• Experience implementing automation or operational improvements.
• Experience using AI tools for business operations, research, content creation, data analysis, or workflow automation.
• Experience proposing or implementing new IT tools, systems, or digital solutions.

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We regret that only shortlisted candidates will be notified.

Registration No.: R21100464 (Chen Weilian)
Recruitment Licence: 12C5051