IT Engineer

Job Responsibilities:

• Manage and maintain physical and virtual servers to ensure availability, stability, and performance.
• Perform server configuration, maintenance, upgrade, and troubleshooting, including RAID and storage management.
• Manage user accounts, permissions, and access rights across various systems. Create, modify, and deactivate accounts; reset passwords; and manage access privileges in line with company policy.
• Manage server backup operations, monitor backup status, and perform data/system restoration when required.
• Provide second-level technical support and assist with IT infrastructure projects, system upgrades, and technology implementation.
• Provide technical support and troubleshooting assistance to end user and resolve issues efficiently.
• Set up and configure new hardware and software systems. Assist in deploying and testing new technologies and solutions.
• Maintain infrastructure documentation and support IT security, risk assessment, and compliance activities.
• Assist with IT projects, including software implementations, migrations, and technology upgrades.
• Strong technical knowledge of IT infrastructure, including servers, virtualization, networking, and cloud environments.
• Proficient in Hyper-V, Zabbix, Veeam Backup & Replication, and JumpServer.
• Good knowledge of server configuration, RAID, backup and recovery, system monitoring, and IT security.

Job Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related field.
• 2–5 years of experience in IT infrastructure, server administration, or a related role.
• Hands-on experience in Windows Server, Hyper-V virtualization, RAID configuration, and server hardware maintenance.
• Proficient in Veeam Backup & Replication, including backup monitoring, troubleshooting, and recovery.
• Experience with Zabbix for infrastructure and server monitoring.
• Experience with JumpServer or other privileged access management (PAM) solutions.
• Good knowledge of IT security, system hardening, patch management, access control, and vulnerability management.
• Good troubleshooting, problem-solving, communication, and teamwork skills.
• Able to work independently, respond to infrastructure incidents, and support IT projects when required.