IT Engineer

• Manage virtual environments using VMware, Hyper-V, or other virtualization platforms.
• Optimize and troubleshoot virtual infrastructure to ensure high availability and performance.
• Provide troubleshooting assistance for hardware, software, and network issues. Respond to help desk requests and resolve technical problems in a timely manner.
• Perform regular updates and backups of the software used in house to ensure system integrity.
• Set up and configure new hardware and software. Assist in the deployment of new technologies as needed.
• Assist in the management of local area networks (LANs) and wide area networks (WANs). Ensure network security and performance optimization.
• Cloud and network experience with M365, Azure, Exchange Online, and understanding of TCP/IP, routing, and switching.
• Support IT software implementations, and technology upgrades.

Job Requirements:

• Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology or equivalent.
• Minimum of 2 years relevant experience in an IT environment preferably with good knowledge of Microsoft Windows platform.
• Knowledge or experienced in Firewall solutions such as Fortinet.
• Ability to clearly and concisely transfer technical and business knowledge to knowledge base, colleagues and end-users.
• Experience in ERP support will be added advantageously.
• Excellent troubleshooting, problem-solving, and analytical skills.
• Good time management, punctuality, positive attitude, high quality self-management with minimum supervision.
• Skilled in multi-tasking, able to prioritizes tasks, and strong adaptability to changes.