IT Engineer

Position Overview

Location: ⁠ ⁠ 90 Park Avenue, 10016 New York, NY, USA.

Dispatch Project

Cure IT Group is seeking dependable IT Support Engineers to assist with customer-facing technical assignments, infrastructure support, and IT projects. This position is ideal for someone who enjoys hands-on troubleshooting and working directly with users and technical teams.

Key Responsibilities

• Diagnose and resolve workstation, hardware, software, and connectivity problems.
• Set up and configure computers, network devices, printers, and other IT equipment.
• Support Windows environments, Microsoft 365, Active Directory, and user access.
• Assist with equipment upgrades, migrations, installations, and office moves.
• Perform on-site break/fix and Smart Hands support.
• Follow work instructions, security policies, and client procedures.
• Update service tickets and provide completion reports after each assignment.
• Coordinate with remote engineers and customer contacts to resolve issues efficiently.

Requirements

• 3+ years of practical IT support or field engineering experience.
• Strong knowledge of Windows and common enterprise IT hardware.
• Understanding of networking fundamentals and troubleshooting.
• Good communication and customer-facing skills.
• Ability to work independently and manage on-site assignments.
• Reliable transportation and flexibility to travel to client locations.

Just to clarify, this is a one-year backfill/dispatch arrangement with no fixed schedule or guaranteed number of hours per week. Whenever the client requires onsite support, we’ll notify you in advance with the date, time, and assignment details.

The opportunity is therefore based on client demand and confirmed dispatch requests. If this works for you, we can discuss the next steps.

Preferred: CompTIA/Microsoft certifications, ITSM experience, Intune, SCCM, ServiceNow, or data center support experience.

Apply with your resume and include your location, technical skills, and availability.

Pay: $20.00 - $28.00 per hour

Expected hours: 8.0 – 16.0 per week

Work Location: In person