IT Engineer

About the role

Responsible for maintaining, troubleshooting, and improving the company's IT infrastructure and systems. Ensure smooth operation of network, servers, hardware and software across the organization. Provide technical support to all departments, implement IT policies, and assist in system upgrades or migrations. Collaborate with company standards and cyber security best practices.

Key responsibilities

• Provide technical support and troubleshoot issues with computer hardware, software, and network equipment
• Perform system administration tasks, such as user account management, software installations, and system backups
• Monitor and maintain the performance of IT systems, including servers, routers, and other network devices
• Assist in the development and implementation of IT policies and procedures
• Collaborate with cross-functional teams to ensure smooth IT operations
• Stay up-to-date with the latest technologies and industry trends

About you

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum 3 years of experience in a similar IT Engineer or System Administrator role
• Strong understanding of network protocols, hardware, and software troubleshooting
• Proficient in managing and configuring Windows and/or Linux operating systems
• Experience with enterprise-level applications, databases, and cloud technologies
• Excellent problem-solving and analytical skills
• Good communication and teamwork skills
• Ability to communicate in Mandarin is preferred to communicate effectively with headquarters and suppliers

About us

Sunshine PCB Penang