IT Engineer

About the role

This role combines IT and technical support with administrative and office support responsibilities. You will install, configure, and maintain IT equipment, provide technical support to employees, and oversee daily office operations to ensure a safe, clean, and efficient work environment.

Key responsibilities

• Install, configure, and maintain computers, laptops, printers, phones, and other IT equipment
• Provide day-to-day technical support to employees and conduct basic user training on software, hardware, and IT systems
• Implement software installations, updates, and upgrades; troubleshoot system, network, and performance issues
• Assist in the design, documentation, implementation, testing, and administration of IT systems and network infrastructure
• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, and end-user devices
• Monitor assets, licenses, warranties, and inventory; ensure proper documentation and accountability
• Oversee daily office operations to ensure a safe, clean, and efficient work environment
• Coordinate office repairs, maintenance, and preventive upkeep with building management and service providers
• Manage office utilities, internet connections, and telecommunications services
• Support employee on-boarding and off-boarding, including IT setup, access provisioning, and equipment turnover

About you

• Bachelor's degree in Information Technology, Computer Science, or any related course; or equivalent technical training and experience
• At least 1–3 years of experience in IT support, technical assistance, or system administration
• Basic knowledge of networking, hardware troubleshooting, operating systems, and common office applications
• Experience in administrative, facilities, or property management support is an advantage
• Knowledge of data privacy and information security practices is preferred
• Must own a laptop