IT Engineer

• Installing and configuring computer hardware, software, systems, networks, printers, and nas.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Maintain smooth operation of ERP, desktop, and business applications.
• Develop and implement ISMS-compliant site-specific software specifications.
• Implement and maintain ISMS practices and procedures across the site.

Requirement:

• Degree in Computer Science, Information Systems, or related field.
• Min. 5 years in IT end-user support, especially on Microsoft platforms (MS SQL, Excel, Outlook, Word, PowerPoint).
• Exposure to ERP, payroll, or manufacturing systems is preferred.
• Excellent communication skills in English (written) and English/Malay/Mandarin (spoken). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Strong skills in customer interaction, planning, and project coordination.
• Knowledge of ISO 27001 (ISMS) is preferable.