IT Engineer

Location: Neo Psychiko & Koropi

EFA GROUP comprises companies in Aerospace, Security, Defense, and Industrial Cooperation with a solid international presence. EFA GROUP currently employs more than 400 people, the majority of whom are engineers and scientists. Headquartered in Greece, the Group maintains a strong international presence across Europe (Cyprus, Belgium, Switzerland, Estonia, and Germany), Asia (Singapore, Indonesia, and South Korea), the Middle East (UAE), and the United States, serving customers in 34 countries worldwide.

The GROUPincludes EFA VENTURES (Supply Chain Management and integrated services), AEROSPACE VENTURES (Industrial Participation and related services), SCYTALYS (Systems Integration and Software), ES SYSTEMS (MEMs & IoT Integration), EPICOS (Global Defense B2B Information Platform), UCANDRONE (Unmanned Systems), AETHER AERONAUTICS (Target Drones), STHENOS AI (Intelligence Solutions), THYREOS CYBER (cyber security), SUPERIOR AIR (aviation services and specialized aerial missions), SSMART (defense hardware - software production and services).

The Role

EFA GROUP is looking for an experienced and motivated IT Engineer, who will take ownership of day-to-day IT delivery, support users and services, and contribute to keeping our environment secure, reliable, and well-managed.

Key Responsibilities

• Provide day-to-day IT support for users, devices, applications, and network services
• Manage IT assets, software inventory, and equipment lifecycle tracking
• Configure, deploy, upgrade, and troubleshoot workstations and user accounts
• Support patch management, system updates, and software deployments
• Assist in maintaining servers, virtualization platforms, network infrastructure, and internet connectivity
• Identify, report, and escalate security incidents and policy violations
• Ensure IT operations comply with company cybersecurity policies and procedures
• Contribute to infrastructure, security, and operational improvement initiatives

Requirements

• 3+ years of experience in IT Operations, Systems Administration, or IT Support
• BSc in Information Technology, Computer Science, or a related field
• Hands-on experience with Microsoft 365 and Entra ID administration
• Experience supporting Windows 10/11 endpoints and Windows Server environments
• Basic knowledge of Active Directory, virtualization technologies (VMware), and Linux administration
• Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, LAN, and Wi-Fi
• Strong troubleshooting, communication, and problem-solving skills
• Ability to obtain and maintain Security Clearance