IT Engineer

Job Responsibilities

• Infrastructure Management: Oversee the daily operation and maintenance of IT infrastructure, networks, and servers within the Malaysia plant.
• NPI Support: Assist with New Product Introduction (NPI) processes by managing system permissions, user account provisioning, and IT equipment setup.
• Incident Management: Spearhead IT troubleshooting to resolve system and equipment anomalies, ensuring uninterrupted operations for production lines and office systems.
• Process Planning: Plan and establish plant-level IT operational procedures and routine maintenance schedules.
• Cross-Departmental Coordination: Coordinate IT resources across departments and align daily workflows with operational requirements.
• Maintenance & Analysis: Perform system/equipment troubleshooting, manage vendor repair requests, and analyze maintenance records for continuous improvement.
• System Upgrades & Projects: Support and execute IT optimization initiatives and system upgrade projects across the plant.
• Hardware Support: Perform installation, configuration, and ongoing maintenance for office computer hardware and peripherals.

Requirements:

• Proven working experience as an IT/MIS Engineer in the manufacturing industry (experience in SMT or the electronics manufacturing sector is highly preferred).

  Hands-on experience and familiarity with plant network infrastructure, server administration, cybersecurity, and day-to-day IT operations.

  Practical experience in supporting and maintaining ERP, MES, or other manufacturing-related systems.

  Strong analytical, problem-solving, and cross-departmental communication skills, with the ability to work independently with logical thinking and strong attention to detail.