IT Engineer - infrastructure and networking

About the role

The IT Infrastructure / Networking Support Engineer is responsible for the implementation, maintenance, and support of the organization's IT infrastructure, network systems, and manufacturing-related technology environments. The role ensures high availability, security, and performance of enterprise networks, servers, wireless systems, and production-related IT systems to support uninterrupted manufacturing operations. The position works closely with manufacturing, engineering, automation, quality, and corporate IT teams to maintain a secure and reliable technology infrastructure aligned with business and operational requirements.

Key responsibilities

• Install, configure, maintain, and troubleshoot LAN, WAN, WLAN, VPN, and SD-WAN infrastructure.
• Manage routers, switches, firewalls, wireless access points, and network monitoring tools.
• Monitor network performance and proactively resolve bottlenecks and connectivity issues.
• Perform network capacity planning and infrastructure upgrades.
• Maintain Windows and Linux servers, virtualization platforms, storage systems, and backup solutions.
• Manage Active Directory, DNS, DHCP, Group Policies, and identity management systems.
• Provide network and infrastructure support for manufacturing execution systems (MES), SCADA systems, industrial PCs, production terminals, and other factory IT assets.
• Implement cybersecurity best practices across enterprise and manufacturing environments.
• Provide Level 2 and Level 3 technical support for infrastructure and networking issues.
• Participate in infrastructure expansion, factory setup, and network upgrade projects.

About you

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Network Engineering, or related discipline.
• 3-8 years of experience in IT infrastructure, networking, or systems administration.
• Hands-on experience with enterprise networking equipment and infrastructure technologies.
• Experience supporting manufacturing or industrial environments preferred.
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder management.
• Ability to work under pressure in a 24/7 manufacturing environment.
• Strong problem-solving and decision-making capability.
• Team collaboration and cross-functional partnership.
• Continuous improvement mindset.