IT Engineer (IT Operations)

About Farben Information Technology

Farben Information Technology is a recruitment and talent solutions partner supporting international clients across IT, engineering, and technology sectors throughout Asia. We connect skilled professionals with organizations delivering large-scale infrastructure, enterprise systems, and digital operations across the region.

About the Role

We are currently hiring on behalf of a technology and operations solutions company supporting large-scale infrastructure, enterprise systems, and digital operations across Asia. The organization works with global clients to deliver reliable IT support, infrastructure management, and operational excellence in mission-critical environments.

This role focuses on IT Operations, supporting the day-to-day stability, maintenance, and operational readiness of critical data center infrastructure.

Key Responsibilities

• Ensure operational readiness of data center infrastructure, including routine inspections of servers and power systems
• Install, maintain, and troubleshoot server hardware across Windows, Linux, and Unix environments
• Diagnose and resolve server and storage-related issues
• Support physical infrastructure maintenance within the data center environment
• Respond to operational incidents and unexpected infrastructure failures

Employment Details

• Renewable contract
• Onsite work setup
• Primary Location: Johor (Kuala Lumpur also available)
• Rotating shift requirements

Shift Schedule

• Day Shift: 8:00 AM – 8:00 PM
• Night Shift: 8:00 PM – 8:00 AM
• Pattern: 2 days on duty, then 2 days off, rotating between day and night shifts

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Job Requirements

• Degree in Computer Science, Information Systems, Computer Engineering, Electrical Engineering, or a related field (1–2 years' experience at technician level also considered)
• Minimum 3 years of experience in server, storage, or infrastructure maintenance
• Experience in Data Centers or Internet Data Centers (IDC) is an advantage
• Proficient in English, written and spoken; Mandarin is a nice-to-have
• Detail-oriented with strong troubleshooting and problem-resolution skills
• Willing to work under a 24/7 rotating shift schedule
• Comfortable working in fast-paced, mission-critical operational environments