IT Engineer (MES & SAP)

About the role

We are seeking an IT Engineer (MES & SAP) to join BI Technologies Corporation Sdn Bhd on a full-time basis in Kuantan, Pahang. This is a critical technical position that bridges our manufacturing execution systems and enterprise resource planning infrastructure. You will play a vital role in ensuring the seamless operation of our MES and SAP systems, supporting our manufacturing and business operations. This position offers the opportunity to work with cutting-edge enterprise technology and make a direct impact on operational efficiency across the organisation.

Key responsibilities

• Install, configure, and maintain Manufacturing Execution System (MES) platforms and SAP modules to ensure optimal performance and availability
• Provide technical support and troubleshooting for MES and SAP users across the organisation, responding promptly to reported issues and system incidents
• Monitor system performance, identify bottlenecks, and implement solutions to enhance system reliability and efficiency
• Collaborate with business stakeholders to gather requirements and assist in the design and implementation of system enhancements and customisations
• Document system configurations, processes, and user procedures to maintain comprehensive technical knowledge repositories
• Conduct regular system updates, patches, and upgrades whilst minimising downtime and business disruption
• Participate in system testing and quality assurance activities to ensure solutions meet business requirements
• Liaise with external vendors and support teams to resolve complex technical issues and ensure vendor service level agreements are met
• Maintain system security protocols and ensure compliance with data protection and industry standards

What we're looking for

• Proven experience working with MES systems and SAP enterprise solutions in a manufacturing or industrial environment
• Strong technical knowledge of system administration, including installation, configuration, and maintenance of enterprise software
• Solid understanding of manufacturing processes and how MES and ERP systems support operational workflows
• Experience with system troubleshooting, diagnostics, and performance tuning
• Proficiency in database management and SQL is highly desirable
• Knowledge of networking, server infrastructure, and system integration
• Excellent problem-solving skills with the ability to analyse complex technical issues and develop effective solutions
• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Relevant certifications such as SAP certification, CompTIA, or equivalent technical qualifications are advantageous
• A collaborative mindset with the ability to work effectively within IT teams and cross-functional departments

What we offer

BI Technologies Corporation Sdn Bhd is committed to supporting the professional development and wellbeing of our employees. We provide competitive remuneration packages, opportunities for continuous learning and technical skill development, and a supportive working environment. We believe in work-life balance and offer flexible working arrangements where appropriate. Our team benefits from access to training programmes, industry certifications, and mentorship opportunities to support career progression. We foster a culture of innovation and collaboration, where your contributions are valued and recognised. We are an equal opportunities employer and welcome applications from all qualified candidates.

About us

BI Technologies Corporation Sdn Bhd is a forward-thinking organisation in the Information and Communication Technology sector, specialising in Software Engineering solutions. We are dedicated to delivering innovative technology solutions that drive operational excellence and digital transformation for our clients. Our mission is to provide reliable, scalable, and secure systems that empower businesses to achieve their objectives. With a focus on manufacturing and enterprise solutions, we work with industry-leading platforms and technologies to create lasting value for our stakeholders. We pride ourselves on our technical expertise, customer commitment, and a team of skilled professionals who are passionate about technology and continuous improvement.

Apply now

If you meet the above criteria and are ready to advance your career in enterprise systems engineering, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any certifications or qualifications to our recruitment team. Join BI Technologies Corporation Sdn Bhd and become part of a dynamic team driving technological innovation in manufacturing and enterprise solutions.