IT Engineer - Web Analytics

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Overseas website content operation

• Responsible for the release and maintenance of the content of Lenovo’s overseas after-sales website for commercial and consumer products. Based on the provided content materials, such as software drivers, applications, manuals, international warranty information, etc., maintain the official overseas after-sales website of Lenovo (support.lenovo.com)
• Maintain IWS, service providers information on website timely per service business needs
• Collect new product information, organizing, and assist in new product launch work
• Maintain knowledge base platform user management based on user registration information
• Handle content service-related issues timely, create issue numbers, handle and complete the closed loop
• website localization for content, cross-team work with stakeholder, dev team, pub team, service team

Job requirements

• English major, computer major preferred
• Bachelor or Master degree, able to communicate via email and meetings in English and Chinese
• Proficient in using Excel, Power point and other office software
• Has experience in content operation and service field
• Be able to use Confluence and have experience in agile development. HTML page development is preferred.-

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