IT Executive - Client Desktop Support

• Provide technical support for user regarding IT related issues including setup and maintenance of PC hardware and software
• Support a 24x7 production environment
• Create and deploy software packages using WSUS and maintain antivirus activity
• Perform small to medium scale IT project management and implementation
• Participate actively in process documentation as well as policies and procedures enforcement
• Provide recommendations and ideas for continuous improvement and enhancement for reducing hours of onsite support
• Monitor and ensure service level agreement (SLA) is met
• Manage license software and able to track the records without any delay
• Plan to reduce waste of IT hardware to follow company procedure as Go Green

Job Requirements:

• Degree in Computer Science or Information Technology related fields; or
• Diploma with minimum 2 years of relevant working experience
• Know how to provide onsite support for workstations, hardware and software issues
• Must be positive, hardworking and able to work within tight schedule and meeting deadlines
• Strong interpersonal skills with good written and verbal communication in English
• Good analytical and problem-solving skills
• Self-motivated, pro-active, resourceful and able to work independently with minimum supervision
• Able to be teamed up with colleagues to perform IT systems support functions Experience in iPad and Tablet support will be a major added advantage
• Willing to based at Resorts World Genting, Pahang
• FRESH GRADUATES are encouraged to apply as training will be provided