IT Executive

We are seeking IT professionals with strong technical expertise, problem‑solving skills, and a passion for enabling education through technology.

Job Requirements

1)  Infrastructure & System Management

• Maintain campus infrastructure including on-premises servers and local network systems.
• Configure network appliances to ensure high-level connectivity, Wi-Fi stability, and maximum uptime for classrooms.
• Manage Microsoft 365 platform administration, including SharePoint, OneDrive, and Teams for staff and students.
• Administer Google Workspace for Education, managing user provisioning, Gmail policies, and Google Drive access control.
• Execute preventive maintenance and routine testing on lab computers, staff laptops, and classroom hardware.

2)  Hardware & Technical Support

• Provide basic technical support to teachers, administrative staff, and students for daily IT issues.
• Perform corrective maintenance on desktop PCs and laptops, including hardware repairs, component replacements, and OS reinstallation.
• Troubleshoot network connectivity problems across campus LAN, Wireless, WAN, and internet systems.
• Resolve software glitches quickly to minimize disruptions to digital learning and daily school operations.
• Create user guidelines and technical manuals tailored for teachers, administrative staff, and students.

3)  Security, Governance & Audits

• Enforce data security and internal control protocols to safeguard sensitive student, parent, and financial records.
• Manage access permissions by creating and adjusting network user roles for different staff levels and student cohorts.
• Identify network vulnerabilities and implement strategies to secure the school's digital infrastructure against threats.
• Conduct awareness training for teachers and school staff regarding IT security standards and data privacy compliance.
• Support IT audits by maintaining accurate documentation, backup logs, and disaster recovery procedures.

4)  Asset Management & Inventory

• Administer the IT asset system to track, catalog, and manage the full lifecycle of school hardware and software.

• Conduct regular audits of school-owned devices, including student laptops, staff devices, lab computers, and printers.

• Track software licensing and renewals to ensure the school remains compliant and up to date.

• Manage spare parts inventory and coordinate the disposal or recycling of obsolete technical equipment.

5)  Operations & Project Assistance

• Evaluate school processes to uncover areas for improvement and implement practical tech solutions.
• Assist the IT Lead with ad-hoc projects, campus events setup, or digital examination requirements.

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Requirements

• Min Bachelor's Degree in Computer Science, Information Technology, or a related field.

• 1–2 years of working experience in IT infrastructure, networking, or in education IT field.

• Proven experience in Microsoft Office 365 administration (SharePoint, OneDrive, Teams) and Google Workspace administration is an advantage

• Hands-on experience with PC/laptop corrective maintenance, server infrastructure, backup systems, IT asset management systems, and TCP/IP services.

• Excellent problem-solving skills, strong communication both in Bahasa Malaysia and English, and a high standard of ethics for handling confidential student data.

• Based in Kuala Lumpur, with the willingness to travel within the Klang Valley only.