It Executive

Job Description: IT Executive

Position: IT Executive

Location: Thane, Maharashtra
Experience: 24 Years
Employment Type: Full-Time
Industry: Education / School

Contact: Faraz Syed (9669991965)

E-mail: [email protected]

About the Role

We are looking for a hands-on and technically proficient IT Executive to manage day-to-day IT operations and provide technical support at one of our reputed partner schools in Thane, Mumbai.

The ideal candidate should have practical experience in networking, Microsoft Office 365 administration, CCTV, biometric systems, firewalls, and switches, along with strong troubleshooting and technical support capabilities.

Key Responsibilities

• Provide day-to-day IT support to staff, teachers, management, and other school users.
• Install, configure, maintain, and troubleshoot computers, laptops, printers, networking devices, and other IT equipment.
• Manage and troubleshoot LAN/WAN, Wi-Fi, switches, routers, and network connectivity.
• Handle basic Microsoft Office 365 Administration, including user accounts, access, configuration, and troubleshooting.
• Monitor, maintain, and troubleshoot CCTV surveillance systems.
• Manage and provide technical support for biometric attendance/access control systems.
• Configure, monitor, and troubleshoot firewalls and network switches.
• Diagnose and resolve hardware, software, network, and connectivity-related issues.
• Perform installation, configuration, maintenance, and troubleshooting of IT infrastructure.
• Coordinate with external vendors/service providers for technical support and maintenance whenever required.
• Maintain records of IT assets, systems, installations, and technical issues.
• Ensure smooth functioning of the school's IT infrastructure and minimize system downtime.
• Provide timely technical assistance and ensure effective resolution of user issues.
• Follow IT security, backup, access-control, and data protection practices.

Required Skills & Experience

• 24 years of relevant experience in IT Support / IT Administration / IT Executive roles.
• Candidates with 23 years of relevant experience may also be considered.
• Strong practical knowledge of Networking and IT Infrastructure.
• Hands-on experience with Microsoft Office 365 Administration.
• Working knowledge of CCTV systems.
• Working knowledge of Biometric systems.
• Knowledge of Firewalls and Network Switches.
• Hands-on experience in installation, configuration, troubleshooting, maintenance, and technical support.
• Good problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to independently handle day-to-day IT support requirements.
• Candidates with experience in a school/educational institution will be preferred.

Educational Qualification

• Bachelor's degree/diploma in Computer Science, Information Technology, or a related field.
• Relevant IT certifications will be an added advantage.

Notice Period

Up to 1 month is acceptable.