IT EXECUTIVE

Key Responsibilities:

• Provide day-to-day IT support and troubleshoot hardware, software, network, email, and system-related issues.
• Install, configure, maintain, and troubleshoot computers, printers, servers, network devices, and other IT equipment.
• Manage user accounts, access rights, system permissions, and basic system administration.
• Monitor IT infrastructure, network security, antivirus, backups, and data protection.
• Manage and maintain company software, systems, digital platforms, and IT-related applications.
• Identify and implement IT solutions, automation, and digitalisation initiatives to improve business operations.
• Support software development, system upgrades, implementation, testing, and integration projects.
• Liaise with IT vendors, software developers, and service providers for technical support and system maintenance.
• Maintain IT assets, software licences, subscriptions, inventory, and related documentation.
• Provide user guidance and basic IT training to employees when required.
• Ensure compliance with company IT policies, cybersecurity requirements, and data protection practices.
• Perform other IT-related duties and projects assigned by Management from time to time.

Requirements:

• Diploma / Degree in Information Technology, Computer Science, or related field.
• Minimum 1–2 years of relevant IT support experience.
• Basic knowledge of networking, Windows OS, MS Office, and IT security.
• Good problem-solving and communication skills.
• Able to work independently and as part of a team.