IT Executive

• Provide solutions & technical support to end-users on IT related issues.
• Responsible for setup, configuration, maintenance, and troubleshooting of desktops, notebooks, databases, servers, network including firewall rules, IP configurations, LAN, WAN & intranet settings, firewall, switches, routers, VPN and production workstations.
• Deploy and administer NAS storage, including user access control and storage quotas.
• Perform routine daily & weekly Application, Email & Network File Server data backup.
• Manage asset and inventory of IT-related hardware and software.
• Ensure proper documentation and tracking of all IT infrastructure inventory list, license renewal, and hardware warranty renewal.
• Address hardware and software faults/issues promptly to minimize service disruptions.
• Schedule and perform regular system housekeeping to ensure optimal system performance.
• Conduct cyber risk and network security assessment.
• Research, propose solution or systems enhancement plan and provide advice for IT purchase.
• Liaise with vendors for service upgrades, application maintenance and other support services.
• Perform analysis, diagnosis and resolution of incident reported where possible for hardware, software, network, and application.
• Track and monitor problems to ensure a timely resolution.
• Manage documentation of work processes, system workflow and operating procedures including IT policies and its implementation.
• Maintain and administer the company website, including content updates, website monitoring, and basic troubleshooting. Coordinate with web developers or hosting providers for website maintenance and issue resolution.
• Support internal and external audits, including ISO 9001 compliance.
• Perform other duties assigned as and when required.

Requirements:

Education level

• Diploma/Bachelor’s Degree or its equivalent in Computer Science/Information Technology or other related background.

Experience

• Minimum 3 years’ project experience preferably in manufacturing industry.

Knowledge

• Must be able to speak & write in Mandarin, English, and Bahasa Malaysia."We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."
• Good proficiency in using Microsoft Office

Technical Skills & Competencies

• Possess knowledge in IT network, server, security and troubleshooting skills.

Job Types: Permanent, Full-time

Benefits:

• Free parking
• Meal provided
• Professional development

Ability to commute/relocate:

• Senawang: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Computer networking: 3 years (Preferred)

Language:

• English (Required)
• Mandarin (Required)

Work Location: In person