IT Executive

Job Description – IT Executive, with reputed law firm

Position: IT Executive
Location: Churchgate, Mumbai

Experience: 1+ Years
Employment Type: Full-time

About the Role

We are looking for a IT Executive to manage day-to-day IT operations and provide technical support to employees across the firm. The ideal candidate should have good troubleshooting skills, a service-oriented approach, and the ability to ensure smooth functioning of IT systems in a professional legal environment.

Key Responsibilities

• Provide day-to-day IT support to employees for hardware, software, network, and system-related issues.
• Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.
• Troubleshoot issues related to Windows OS, MS Office, email, internet, Wi-Fi, LAN, and basic networking.
• Set up and configure computers, user accounts, printers, and other devices for new employees.
• Manage and maintain IT assets, inventory, and related records.
• Coordinate with external IT vendors/service providers for hardware, software, networking, and maintenance requirements.
• Assist in maintaining data backup, antivirus, security, and access controls as per company policies.
• Monitor basic network and system performance and escalate critical issues when required.
• Provide technical support for video conferencing, online meetings, and other office applications.
• Maintain proper documentation of IT issues, resolutions, licenses, and equipment.
• Ensure timely resolution of user complaints and technical issues.
• Assist with implementation and maintenance of IT policies and security procedures.
• Maintain confidentiality and ensure the security of client and firm-related information.

Candidate Profile

• Graduate/Diploma in IT, Computer Science, Information Technology, or a related field.
• 1+ years of relevant experience in IT support, desktop support, or IT administration.
• Good knowledge of Windows OS, MS Office, hardware troubleshooting, networking, and peripheral devices.
• Basic understanding of LAN/Wi-Fi, TCP/IP, routers, switches, printers, and user access management.
• Strong troubleshooting and problem-solving abilities.
• Good communication and interpersonal skills.
• Ability to work independently and provide timely support to users.
• Experience in a law firm, professional services firm, or corporate environment will be an advantage.
• Strong sense of confidentiality, data security, and professional ethics.

Key Skills

IT Support | Desktop Support | Hardware & Software Troubleshooting | Windows | MS Office | Networking | LAN/Wi-Fi | Printer & Peripheral Support | IT Asset Management | Data Security | Vendor Coordination | Technical Troubleshooting

Pay: ₹50,000.00 - ₹90,000.00 per month

Work Location: In person