IT Executive

Company: IGlobe Solutiion
Location: Jaipur, Rajasthan
Experience: 1–3 years
Employment Type: Full-Time
Department: IT / Administration

About the Role

We are seeking a proactive IT Executive to manage day-to-day IT operations, provide technical support to employees, and maintain the organization's hardware, software, and network infrastructure. The ideal candidate will ensure smooth functioning of IT systems and assist in implementing IT policies across the company.

Key Responsibilities

• Install, configure, and maintain computer systems, printers, and other office IT equipment
• Provide first-level technical support (hardware/software troubleshooting) to employees
• Manage user accounts, email IDs, and access permissions
• Maintain and monitor network connectivity (LAN/WAN, Wi-Fi) and resolve connectivity issues
• Coordinate with vendors for IT equipment purchase, repair, and AMC (Annual Maintenance Contract)
• Maintain IT asset inventory (laptops, desktops, licenses, peripherals)
• Ensure data backup and basic cybersecurity practices are followed
• Assist in onboarding/offboarding process (system setup, access provisioning/de-provisioning)
• Maintain records of IT tickets/issues and resolution time
• Support in software installation, updates, and license renewals
• Coordinate with the HR/Admin team for infrastructure-related requirements

Required Skills & Qualifications

• Bachelor's degree in IT, Computer Science, or related field
• 1–3 years of experience in IT support/administration
• Basic knowledge of Windows/Linux OS, MS Office, and networking concepts
• Familiarity with hardware troubleshooting (desktops, laptops, printers)
• Understanding of network setup (routers, switches, Wi-Fi configuration)
• Basic knowledge of antivirus, firewall, and data security practices
• Good communication and coordination skills
• Ability to multitask and prioritize IT support requests

Good to Have

• Knowledge of Active Directory / server management
• Experience with ticketing tools (Freshservice, Zendesk, etc.)
• Basic understanding of cloud services (Google Workspace/Microsoft 365 admin)
• CCNA or relevant IT certification

Salary & Benefits

• CTC: ₹2.5–4.5 LPA (based on experience)
• PF, health insurance, and other statutory benefits
• Standard working hours (Mon–Sat / 5-day week depending on company policy)

How to Apply

Interested candidates can send their updated resume to [email protected] with the subject line "Application for IT Executive."

Pay: ₹10,703.77 - ₹37,416.12 per month

Work Location: In person