IT EXECUTIVE

Join Ruyi Holdings – Build People, Build Legacy

Join Ruyi Holdings, the proud brand owner of ZÉLL-V, a leading innovator in Therapeutic Cellular Therapies, beauty, and nutritional therapy, with more than 25 years of excellence in the market. Headquartered in Kuala Lumpur, our company is renowned for its premium-quality anti-aging cellular extracts, weight management solutions, nutritional supplements, and beauty products under the ZÉLL-V brand.

As an award-winning organization, Ruyi Holdings has received more than 20 prestigious accolades, including:

• Singapore SME 500 Awards 2025
• Global Health & Wellness Award 2024
• The Brand Laureate Entrepreneur Awards 2023
• Global Health & Travel – Best Wellness and Holistic Provider of the Year in Asia Pacific 2018
• Malaysia Health & Wellness Brand Awards 2017
• Asia Pacific Brands Award 2013

With a commitment to revolutionizing health and wellness, Ruyi Holdings continues to make a positive impact on lives globally.

Why Join Us?

1. Competitive Compensation & Rewards : Enjoy an attractive salary package complemented by yearly performance bonuses, recognizing your hard work and dedication.
2. Exclusive Rewards & Recognition : Be acknowledged for your contributions with long service awards and excellence awards that celebrate your achievements and commitment.
3. Comprehensive Training : Enhance your professional skills through specialized training programs designed to support your career growth and job performance.
4. Stability & Growth : Become part of a well-established organization with over 25 years of industry experience, offering job security, fast-track career progression, and continuous personal development opportunities.
5. Exclusive Staff Discounts : Benefit from attractive discounts on our premium products and services, adding extra value to your employment.
6. Engaging Yearly Activities : Participate in exciting team-building events, annual gatherings, and various activities that foster camaraderie, collaboration, and a strong team spirit.

Key Responsibilities

1. IT Infrastructure & Hardware Support

• Troubleshoot, repair, and maintain desktops, laptops, printers, tablets, mobile devices, routers, switches, CCTV systems, and related IT equipment
• Assist in hardware installation, upgrades, replacements, and preventive maintenance

2. Network & Connectivity Management

• Ensure stable internet and network connectivity across all branches and business units
• Troubleshoot network interruptions and coordinate with service providers when necessary
• Support setup and maintenance of networking equipment and WiFi systems

3. Website, Digital & System Support

• Manage company websites, hosting, domains, and email systems
• Coordinate with developers, digital agencies, and marketing teams for website maintenance and improvements
• Support CRM systems, cloud platforms, Google Workspace, and other operational systems
• Assist in digitalization initiatives and system improvement projects

4. Branch Technical Support

• Provide remote and on-site IT support to branches and outlets
• Assist in workstation setup, system troubleshooting, and issue resolution

5. Event & Livestream Technical Support

• Setup and support livestream systems, projectors, PA systems, TVs, microphones, and presentation equipment for company events and meetings
• Ensure smooth technical execution during internal and external events

6. Security & Access Control Systems

• Support maintenance of CCTV systems, access control systems, and basic IT security measures
• Coordinate with vendors for repairs, upgrades, and servicing

7. Vendor & Asset Management

• Liaise with IT vendors and service providers for procurement, maintenance, and technical support
• Monitor vendor performance and ensure timely issue resolution
• Maintain proper records of IT assets, licenses, warranties, and maintenance logs

8. Documentation & Reporting

• Maintain accurate IT documentation, support records, and inventory tracking
• Prepare basic reports related to system performance, maintenance, and support activities

9. Ad-Hoc Responsibilities

• Support urgent troubleshooting, IT projects, and management-assigned tasks
• Assist in continuous improvement and digital transformation initiatives across the organization

Who We Are Looking For

Education

Diploma or Degree in Information Technology, Computer Science, Software Engineering, or related field

Experience

• Fresh graduates are encouraged to apply
• 1–2 years of IT support experience is an added advantage
• Experience in website management, digital systems, networking, or multi-branch IT operations is added advantage.

Technical Skills

• Basic knowledge of hardware troubleshooting, software installation, printers, and networking
• Familiar with Microsoft Windows and Microsoft Office applications
• Strong troubleshooting and coordination skills
• Familiar with CRM systems, email systems, and IT infrastructure management
• Added Bonus: Knowledge of websites, hosting, domains, networking, cloud systems, and digital platforms

Language Requirements

• Proficient in English, Bahasa Malaysia and Mandarin to effectively communicate with diverse stakeholders.

Personal Attributes

• Hands-on, proactive, and willing to learn
• Strong problem-solving and communication skills
• Able to work independently and as part of a team
• Willing to travel between branches when required
• Able to work under pressure and respond to urgent issues

Be Part of a Growing Legacy

Discover a career where your growth, contributions, and well-being are truly valued.

Apply now and take the next step in your HR career journey with Ruyi Holdings.