IT Executive

IT CUM ADMIN EXECUTIVE

Company: Syandan Aviation Pvt Ltd

Department: IT & Administration

Location: Ambience Tower, Sector-A, Fourth Floor, Vasant Kunj, New Delhi-110070

Employment Type: Full Time, Permanent

Reporting To: Head of Administration / HR / Management

Experience: 2–5 Years

Salary: Up to ₹30,000 per month, depending on experience and suitability

Job Summary

Syandan Aviation Pvt Ltd is looking for a proactive and responsible IT Cum Admin Executive to manage day-to-day IT infrastructure, employee IT support, cybersecurity, IT assets, vendors, and basic office administration activities.

The ideal candidate should have hands-on experience in troubleshooting hardware/software issues, managing networks and systems, supporting users, maintaining IT assets, coordinating with vendors, and handling administrative and facility-related activities.

Key Responsibilities

1. IT Infrastructure & Network Management

• Manage and maintain laptops, desktops, servers, Wi-Fi, internet connectivity, and other IT infrastructure.
• Monitor network and system performance and ensure minimum downtime.
• Configure, install, and maintain IT systems, laptops, workstations, and peripherals.
• Coordinate preventive maintenance and ensure maintenance activities are properly recorded.
• Support remote meeting systems, television/display systems, and other communication equipment.
• Monitor backup and recovery readiness.

2. IT Support & Employee Assistance

• Provide day-to-day IT support to all departments for hardware, software, network, email, and system-related issues.
• Troubleshoot laptops, desktops, printers, peripherals, and other IT equipment.
• Set up laptops, email accounts, user access, and required software for new employees.
• Maintain a daily IT issue/support log and ensure timely resolution of complaints.
• Escalate specialised technical issues to external vendors or service providers when required.

3. Cybersecurity & Access Control

• Ensure antivirus and endpoint protection is active on company systems.
• Monitor and coordinate security updates, patches, firewall, and access controls.
• Implement and monitor basic security measures such as two-factor authentication and password controls.
• Ensure confidential company information is protected from unauthorised access or transfer.
• Report suspicious activities, data security incidents, identity mismatches, or possible data theft.
• Manage access permissions in accordance with approved requirements.
• Support administration of CCTV/security surveillance systems and maintain appropriate access controls.

4. IT Asset Management

• Maintain an updated inventory of laptops, desktops, printers, networking equipment, software and other IT assets.
• Maintain records of asset allocation, handover, retrieval, repair and replacement.
• Track warranties, AMC contracts and software licences.
• Ensure timely renewal of AMC, software subscriptions and other IT services.
• Conduct periodic IT asset verification and recommend replacement/upgrades where required.

5. Vendor Management & Procurement Support

• Coordinate with IT vendors, service providers and AMC partners.
• Obtain and compare quotations for IT equipment, software and services.
• Monitor vendor performance and ensure timely resolution of service issues.
• Coordinate software renewals and service contracts.
• Identify opportunities for cost optimisation without compromising service quality.

6. IT Process Improvement & Automation

• Identify opportunities to improve existing IT processes and workflows.
• Support implementation of new software, ERP systems, digital tools and technology initiatives.
• Assist in process automation and technology upgrades.
• Understand existing processes and recommend practical improvements.
• Support approved IT projects from implementation to completion.

7. IT Documentation & Compliance

• Maintain IT SOPs, asset records, issue logs, incident reports and other required documentation.
• Maintain records required for audits and compliance reviews.
• Ensure IT-related policies, procedures and security requirements are communicated to employees.
• Maintain proper documentation of system changes, maintenance and incidents.

8. Administration & Facility Support

• Support day-to-day office administration and facility-related activities.
• Coordinate with housekeeping and other facility support staff.
• Monitor office assets and storage inventory.
• Assist in local procurement and administrative requirements.
• Ensure administrative issues are followed up and resolved within agreed timelines.

Required Skills & Qualifications

• Graduate/Diploma in IT, Computer Science, Information Technology, Administration, or a related field.
• 2–5 years of relevant experience in IT support, IT administration, system administration or IT cum administration.
• Strong troubleshooting skills for hardware and software issues.
• Working knowledge of LAN, WAN, VPN, Wi-Fi and networking.
• Experience in installation and configuration of laptops, desktops and operating systems.
• Good knowledge of Windows; familiarity with macOS/Linux will be an advantage.
• Understanding of antivirus, endpoint security, firewall, password security and two-factor authentication.
• Knowledge of data backup, cloud storage/cloud drives and basic cloud security.
• Good knowledge of IT asset and vendor management.
• Good communication and coordination skills.
• Good documentation and Excel skills.
• Ability to independently handle day-to-day IT issues and coordinate with vendors when required.

Preferred Candidate

The ideal candidate should be:

• Hands-on and technically strong.
• Quick in resolving day-to-day IT issues.
• Responsible for maintaining IT systems and company assets.
• Good at vendor coordination and follow-up.
• Security-conscious and careful with confidential information.
• Comfortable handling both IT and administrative responsibilities.
• Able to work independently with minimal supervision.
• Proactive in identifying IT problems before they affect business operations.

What We Offer

• Full-time permanent employment.
• Provident Fund.
• Opportunity to work across IT infrastructure, cybersecurity, administration and technology improvement initiatives.
• Professional working environment with exposure to multiple business functions.

Pay: Up to ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person