IT Executive

Job Responsibilities:-

• IT Infrastructure Management – Monitor and maintain hospital IT infrastructure, including desktops, laptops, servers, printers, network devices, and other IT equipment.
• Hospital Information System (HIS) Support – Provide technical support for HIS, EMR, PACS, LIS, pharmacy, billing, and other hospital applications to ensure smooth day-to-day operations.
• User Support & Troubleshooting – Attend to IT-related issues raised by doctors, nurses, administrative staff, and other departments and resolve them within the required timeframe.
• Network & Connectivity – Monitor LAN, Wi-Fi, internet connectivity, and other network services across clinical and administrative areas of the hospital.
• Hardware & Software Management – Install, configure, maintain, and troubleshoot computer hardware, operating systems, software applications, and peripherals.
• Data Backup & Security – Ensure regular data backups and support implementation of IT security measures to protect hospital information and patient-related data.
• User Account Management – Create, modify, and deactivate user accounts and access permissions in accordance with departmental requirements and hospital policies.
• IT Asset Management – Maintain accurate records of IT assets, software licences, warranties, repairs, replacements, and equipment allocation.
• Support for Medical Equipment Integration – Coordinate with vendors and concerned departments for IT/network connectivity and system-related requirements of medical equipment and diagnostic systems.
• Vendor Coordination & Maintenance – Coordinate with external IT vendors and service providers for installation, maintenance, AMC/CMC, upgrades, and troubleshooting of IT systems.
• IT Documentation & Compliance – Maintain IT-related records, service reports, system documentation, access logs, and other documents required for hospital audits and accreditation requirements such as NABH.
• IT Downtime & Incident Management – Respond promptly to critical IT incidents and system downtime, escalate issues when required, and support business continuity of critical hospital services.
• Cybersecurity Awareness – Support implementation of antivirus, access controls, password policies, security updates, and other measures to minimize cybersecurity risks.
• Staff IT Training – Provide basic training and guidance to employees on hospital IT systems, applications, cybersecurity practices, and appropriate use of IT resources.
• System Monitoring & Preventive Maintenance – Conduct routine checks and preventive maintenance to minimize system failures and ensure uninterrupted IT support across the hospital.

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Commuter assistance
• Leave encashment
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Hospital: 2 years (Preferred)

Language:

• Malayalam (Preferred)

Location:

• Kochi, Kerala (Preferred)

Work Location: In person