IT Executive

JOB DESCRIPTION – IT EXECUTIVE

Department: Information Technology
Position: IT Executive
Reporting To: Head of IT
Work Location: Mumbai, Maharashtra

1. Role Overview

To manage and support the organization's IT infrastructure, network systems, servers, business applications, cybersecurity, and IT assets, ensuring secure, reliable, and uninterrupted technology operations across the organization.

2. Key Responsibilities

A. IT Infrastructure & Network Management

• Manage Windows Servers, Active Directory, DNS, DHCP, Group Policy, Microsoft 365, and network infrastructure.
• Monitor network connectivity, server performance, and FortiGate Firewall operations.

B. Technical Support & Troubleshooting

• Provide technical support to employees and resolve hardware, software, network, and system-related issues.
• Coordinate IT onboarding/offboarding, user access, and system configurations.

C. Cybersecurity & Data Protection

• Maintain endpoint security, access controls, system updates, backups, and recovery procedures.
• Support cybersecurity measures and ensure adherence to IT security policies.

D. IT Assets & Vendor Coordination

• Maintain IT asset inventories, software licenses, and technical documentation.
• Coordinate with ISPs, hardware/software vendors, cybersecurity providers, and external technology partners.

E. Application Support & Coordination

• Support business application integrations and technical connectivity with NSE, BSE, CDSL, and other relevant platforms.
• Coordinate with internal departments and external partners to resolve technical issues.

3. Key Requirements & Qualifications

• Relevant experience in IT infrastructure, system administration, and technical support.
• Knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, and Microsoft 365.
• Understanding of network administration, FortiGate Firewall, endpoint security, and cybersecurity.
• Experience in IT asset management, troubleshooting, vendor coordination, and documentation.
• Strong analytical, communication, problem-solving, and coordination skills.

4. Expected Deliverables

• Stable, secure, and reliable IT infrastructure and network connectivity.
• Timely resolution of technical issues and uninterrupted end-user support.
• Efficient server performance, backup, and recovery processes.
• Updated IT asset records, access controls, and technical documentation.
• Effective cybersecurity practices and timely application integration support.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person