It Executive

Job Description IT Executive Position Details Particular Details Job Title IT Executive Department Information Technology Job Level Executive / Office Support Role Type Individual Contributor Experience 2–3 years of relevant experience Education Diploma in IT / Computer Science / Computer Hardware & Networking or equivalent Location Home Location Reporting To IT Manager / IT Head Role Summary: We are looking for an IT Executive to manage day-to-day IT support and ensure smooth functioning of office IT infrastructure. The role will provide hands-on support for desktops, laptops, LAN, Wi-Fi, hardware, software, HD/AV systems and other IT equipment. Key Responsibilities: • Provide first-level technical support to employees for hardware, software and connectivity issues. • Install, configure and troubleshoot desktops, laptops, Windows OS, MS Office and peripherals. • Troubleshoot LAN, Wi-Fi, IP, TCP/IP, DHCP and basic network connectivity issues. • Support HD/AV systems, projectors, displays and video-conferencing equipment. • Assist in basic IT infrastructure planning and setup for users/departments. • Maintain IT assets, inventory, issue logs and maintenance records. • Coordinate with vendors, ISPs and service providers for repairs and technical issues. • Perform regular system updates, preventive maintenance and basic IT security activities. • Ensure smooth day-to-day IT operations and timely resolution of user issues. Qualification: Diploma in IT / Computer Science / Hardware & Networking or related field. Experience: 2–3 years in IT Support / Desktop Support / Hardware & Networking. Added Advantage: CCNA certification, CompTIA A+ or equivalent certification.