IT Field Engineer (NV1/NV2)

Key Responsibilities

This Technical Field Engineer ensures that our federal government client’s systems stay secure, reliable, and mission-ready through expert on‑site technical support and strong client engagement.

The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.

• Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.

• Experience with desktop support, server support, hardware, network and software installation and troubleshooting

• Experience with supporting a corporate Windows environment

• Printing (installation, deployment, configuration, disposals)

• Software and Hardware diagnostic skills and building/upgrading PC's

• Test and Tag experience highly regarded

• Minimum of 6 months experience in supporting Deskside support environment

• Ensure customer satisfaction throughout all transactions.

• Key Qualifications

  Key Qualifications

  • NV1 or NV2 security clearance must have for this role.
  • Driver's License is required