IT Field Engineer/moderator

Job Overview

Note: There will be 1 week of travel to the US for training purposes and then you will come back to London, UK to work on the project. All the expenses will be handled by the client.

We are seeking a dynamic and proactive IT Field Engineer/Moderator to join our team and drive the seamless operation of technical systems across various locations. In this role, you will be responsible for installing, maintaining, troubleshooting, and repairing a wide range of computer hardware, networking equipment, and electronic devices. Your expertise will ensure that our technical infrastructure remains reliable, secure, and optimized for performance. This position offers an exciting opportunity to work hands-on with cutting-edge technology while supporting operational excellence in diverse environments.

Duties

• Install, configure, and troubleshoot computer hardware, networking equipment, and electronic systems in the field.
• Conduct routine maintenance and repairs on equipment to ensure optimal functionality.
• Interpret schematics and technical manuals to diagnose issues accurately and efficiently.
• Use hand tools and mechanical knowledge to repair or replace faulty components on-site.
• Assist with network setup, testing, and troubleshooting to resolve connectivity issues promptly.
• Document all maintenance activities, repairs, and system configurations clearly and thoroughly.
• Collaborate with team members to escalate complex problems and implement effective solutions in a timely manner.

Qualifications

• Proven experience with computer hardware repair, maintenance, and troubleshooting.
• Strong mechanical knowledge complemented by hands-on experience with hand tools.
• Familiarity with schematics, technical diagrams, and electronic components.
• Knowledge of computer networking principles including routers, switches, and cabling.
• Ability to interpret technical manuals and schematics accurately.
• Excellent problem-solving skills with a keen eye for detail in equipment repair.
• Prior experience working in field service or technical support roles is preferred.

Join us as an IT Field Engineer/Moderator to be at the forefront of technological support! Bring your enthusiasm for electronics, your mechanical aptitude, and your passion for solving complex problems in dynamic environments. We’re committed to empowering our team members through continuous learning opportunities while ensuring every task is completed with precision and professionalism.

Pay: Up to £14.00 per hour

Expected hours: 40.0 per week

Work Location: In person