IT Field Services Technician

About us:

Emerge IT Solutions is a dynamic and innovative company specialising in Sales, Service and support of all facets of the Information, Communication and Technology industry. We are committed to providing exceptional customer service. Our team is passionate, creative and driven by success as our shared goal.

The Role:

We are looking for a highly motivated and enthusiastic individual to join our field services team. The successful candidate will be trained and supported to become responsible for providing exceptional customer service on equipment installations, repairs and servicing. Equipment such as:

• MFD (photocopier/printers) installations and servicing

• PC/Laptop service and repairs

• Provide product knowledge and recommendations to customers

• Service desk customer support (as required)

Qualifications:

No qualifications required; we will train you! To succeed the following will help:

o Good written English and basic math skills

o Must be 18 years old and hold a current Australian Drivers Licence

o Excellent communication

o Attention to detail and accuracy

o Basic computer skills

o Collaborate with team members to implement improvement strategies to achieve business objectives

What we offer:

• A supportive and collaborative work environment

• Opportunities for professional growth and development

• Competitive salary

• The chance to be part of a growing company