IT Field Technician

0footprint is growing our field services team supporting clients across the Greater Toronto Area and Southwestern Ontario. We're hiring a Low Voltage / IT Field Technician to install and support structured cabling, networking, security, and AV systems at client sites, including our Toronto locations and an extended on-site assignment in London. This role starts hands-on with installation work and grows into broader network, desktop, and helpdesk support as you build tenure with the team.

Installation & Field Responsibilities:

• Install and terminate structured cabling, copper and pulling fiber
• Mount and configure cameras, access points, and access control/fob readers
• Rack and cable network and server equipment
• Deploy desktop workstations, video doorbells, and paging/speaker systems
• Punch down analog copper for alarm, phone, and fire alarm systems
• Provide on-site and on-demand troubleshooting support for client locations, including our Toronto offices

Growing Into:

• Configuring network firewalls, switches, and access points
• Troubleshooting desktop environments (Windows, Mac, and Linux)
• Supporting Active Directory, Office 365, and Google Workspace

Requirements:

• 1+ years hands-on experience in low-voltage, structured cabling, or IT field support
• Technical degree or diploma is a must
• Comfortable on ladders, step stools, and scissor lifts; able to lift up to 50 lbs
• Strong spoken and written English — client-facing role
• Valid driver's license and reliable vehicle
• Willing to travel between London and Toronto as needed
• Diploma/certificate in networking, electronics, or low-voltage systems is an asset
• Interest in growing into network and desktop support is a plus

Pay: $17.91-$23.00 per hour

Benefits:

• Work from home

Work Location: In person