IT Field Technician

We are seeking an experienced IT Support Technician to join our team and provide high-quality onsite and remote technical support to end users.

The successful candidate will have strong hands-on experience in hardware and software troubleshooting, end-user support, peripherals, printers, and basic networking.

Key Responsibilities:

• Provide technical support to end users (Onsite/Remote)
• Troubleshoot Windows desktops, laptops, applications, peripherals, and user access issues.
• Diagnose and resolve hardware and software incidents.
• Install, configure, maintain, and troubleshoot workstations and laptops.
• Support user onboarding, workstation setup, and device replacement.
• Assist users with Microsoft 365 applications and common business applications.
• Perform remote troubleshooting using approved remote-support tools.
• Escalate unresolved or complex issues to L3 support teams.
• Troubleshoot scanners, multifunction devices, barcode scanners, docking stations, monitors, and other peripherals.
• Liaise with printer vendors or third-party support providers when required.
• Support meeting rooms, workstations, printers, and network-connected devices.
• Perform site visits and physical troubleshooting when remote resolution is not possible.

Mandatory Requirements:

• Valid Australian driver's license
• Own reliable vehicle
• Ability to work 37.5 hours per week,
• Willingness to travel to customer/site locations when required

Please email your CV to [email protected]

Pay: From $33.50 per hour

Work Location: In person