IT GOVERNANCE SUPPORT ADMIN

About the role

We're seeking an IT Governance Support Admin to join our dynamic Information & Communication Technology team. This is a contract position based in Metro Manila, offering an excellent opportunity to support our IT governance initiatives and contribute to the smooth operation of our technology infrastructure.

In this role, you will be responsible for providing comprehensive administrative support to our IT governance functions. You will work alongside senior IT leadership to ensure compliance with governance frameworks, policies, and procedures whilst maintaining detailed records and documentation. This position is crucial in ensuring that our IT operations align with organisational objectives and regulatory requirements.

Key responsibilities

• Provide administrative support to IT governance committees and working groups, including scheduling meetings, preparing agendas, and documenting minutes
• Maintain and update IT governance documentation, policies, procedures, and compliance records
• Assist in the preparation of governance reports and presentations for senior management and stakeholders
• Support the implementation and monitoring of IT governance frameworks and standards
• Coordinate with various IT departments to collect governance-related information and metrics
• Maintain databases and tracking systems for IT governance activities, risks, and compliance status
• Assist in audit preparation and support the documentation of audit findings and remediation efforts
• Provide general administrative support including data entry, filing, and correspondence management
• Support the coordination of IT governance training and awareness activities
• Assist in monitoring compliance with IT policies and escalate non-compliance issues as appropriate

What we're looking for

• Proven experience in an administrative or support role within IT, preferably in an IT governance, compliance, or risk management function
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively
• Excellent written and verbal communication skills in English
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Attention to detail and accuracy in record-keeping and documentation
• Familiarity with IT governance frameworks such as COBIT, ISO/IEC 38500, or similar standards is advantageous
• Experience with document management systems and databases
• Ability to work collaboratively with stakeholders across multiple departments
• Strong time management and ability to meet deadlines
• Knowledge of IT service management (ITSM) principles is preferred but not essential
• A proactive approach to problem-solving and process improvement