• Job Reference Code: R-108865
• Employment Type: Full time
• Contract Type: Permanent
• Hours Per Week: 37.5
• Salary: Competitive salary plus benefits
• Closing Date: 28 October 2026

IT Hardware Asset ManagerTechnology

We're looking for an experienced IT Hardware Asset Manager to join Asda and take ownership of a newly created role at a really exciting point in our asset management journey.

As part of a major investment in ServiceNow Hardware Asset Management (HAM Pro), you'll have the opportunity to help design, implement and embed new processes, controls and ways of working across a large and complex technology estate.

This isn't a role where you'll simply inherit established processes. We're looking for someone who can bring fresh thinking, challenge the status quo and help us build a best practice hardware asset management capability from the ground up.

Working closely with Technology, Service Management, Finance, Procurement and our third party partners, you'll be responsible for improving asset visibility, strengthening governance and maximising the value we get from our technology investments.

This role requires on-site presence at Asda House in Leeds three days per week. We’re really looking forward to having you around!

What You'll Be Doing

• Owning the end to end lifecycle of IT hardware assets across the business.
• Driving improvements in asset governance, controls and compliance.
• Leading the adoption and optimisation of ServiceNow Hardware Asset Management (HAM Pro).
• Ensuring accurate and auditable asset records are maintained across multiple systems.
• Managing inventory, stockrooms, asset refresh programmes and lifecycle planning.
• Improving asset data quality and reconciliation across ServiceNow, CMDB, Procurement and Finance systems.
• Identifying opportunities to reduce costs through improved asset utilisation and reuse.
• Producing reporting and insights to support operational and strategic decision-making.
• Working closely with suppliers and internal stakeholders to embed best practice.
• Providing day-to-day oversight of third-party asset management support resources.

What We're Looking For

We're looking for someone with a strong Hardware Asset Management background who enjoys creating structure, driving improvements and embedding new ways of working.

You'll ideally have:

• Significant experience in Hardware Asset Management or IT Asset Management.
• Experience managing hardware assets within a large and complex organisation.
• Strong understanding of hardware lifecycle management and asset governance.
• Experience improving processes, controls and data quality.
• Experience supporting audit, compliance and risk management activities.
• Excellent stakeholder management skills, with the ability to work across both technical and business teams.
• Experience working with ServiceNow HAM Pro or a similar enterprise asset management platform.

Nice to Have

• Experience implementing or enhancing Hardware Asset Management tooling and processes.
• ServiceNow experience, particularly within Hardware Asset Management.
• ITIL Foundation certification.
• ServiceNow CSA or CIS-HAM certification.
• Experience working within a large retail, logistics or multi-site environment.
• ITAM certifications such as CHAMP, CSAM or CITAM.

Why Join Us?

This is a rare opportunity to shape a brand new capability rather than simply maintain an existing one.

We're investing heavily in our Hardware Asset Management capability, and you'll play a key role in helping us move away from manual processes and spreadsheets towards a more automated, controlled and data driven approach.

You'll have the chance to influence how the function operates, implement improvements that deliver genuine business value and see the impact of your work across a large-scale technology estate.

This position is open to flexible working / job share / part-time working.

If you have any questions about the role, please email [email protected]

#LI-CT1

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched
• Company Car allowance of £5,700
• 15% colleague discount in store and online
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

Find your everything

Location

Great Wilson Street, Leeds, West Yorkshire, United Kingdom, LS11 5AD

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Why Asda?

We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to.

Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities.

Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and Asda Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in Asda every year.

Be yourself at Asda

We're committed to creating a workplace where everyone feels welcome, valued and able to achieve their potential.

We want every candidate to have a fair opportunity to show us what they can bring to the role. If you need any support or adjustments during the recruitment process, we'll work with you to make sure you have the support you need.

Need support? Visit our Help Page, select the People Services icon and choose Candidate Query. Tell us how we can help.

Rewards and Recognition

Benefits you’ll only find here

10% off Asda pet insurance

10% off selected Asda Pharmacy services

10% off Asda Tyres

10% off Asda Travel insurance

20% off Asda Mobile bundles

Free remote GP service

Available to you, your partner and your children, 24/7, year round.

Pension

Save for retirement with contributions paid into your pension account by you and Asda.

Free physiotherapy consultations

Helping you and your partner take care of yourselves with 8 free sessions per year.

Colleague discounts

15% off at our stores - get discounts on groceries and George all year round.

Car cash allowance

Eligible colleagues will receive a cash allowance as part of their benefits package. In addition, all salaried colleagues can choose to register for the Salary Sacrifice Electric Car scheme*.

(*Conditions apply)

Mortgage advice

Whether you’re a first-time buyer, renewing your mortgage, looking at buy to lets, or simply after some advice in getting a mortgage, get free* unbiased advice through the Mortgage Advice Bureau (MAB), one the UKs largest mortgage brokers.

Confidential support helpline

Find free emotional, practical, and financial support that’s fully confidential, through a helpline that’s available 24/7, year round.

Cycle to work

Buy a bike through this scheme and save on tax and national insurance.

Financial support

Find financial wellbeing tools and support, including the ability to stream your pay.

Free eye tests

Head to our in store opticians for a free checkup and take care of your vision.

Bonus

Sharing our success with a discretionary bonus scheme for salaried colleagues that really rewards your contributions.

Cancer support

Guidance and support for you and your family, from before diagnosis, to treatment and beyond.

Paid time off

From holiday to sick leave and other types of leave, such as parental leave.

Mental health support

Access free mental health support for you and your family.

Support and advice with care

If you’re supporting older family or friends with care and support, find free, confidential information, expert support, and guidance about later life care for your loved ones through the Legal & General Care Concierge service.

Hybrid working

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots

Save money on every day spends

Access to hundreds of high-street discounted Vouchers, discounts on days out, gym memberships, airport parking, and more

Setting your loved ones up for the future

As part of the team, you’ll get life assurance.

Guaranteed contracted hours

All colleagues are guaranteed weekly contracted hours / guaranteed weekly shifts via their contract of employment which is agreed with the hiring manager.

Holiday buying

Once a year our salaried colleagues are able to buy up to 5 additional days holiday via salary sacrifice (subject to eligibility).