IT Head

About the role

As the IT Head, you will lead the organization's technology strategy, infrastructure, cybersecurity, enterprise systems, and digital transformation initiatives. This is a leadership role for someone who can align technology with business objectives while ensuring secure, reliable, and scalable IT operations.

Key responsibilities

• Develop and execute the company's IT strategy aligned with business goals
• Lead and manage the organization's IT infrastructure, including cloud and on-premise environments
• Ensure high availability, performance, and security of networks, servers, databases, and business applications
• Drive cybersecurity initiatives by implementing best practices in endpoint protection, access management, threat detection, and compliance
• Lead IT projects from planning and budgeting through implementation and successful delivery
• Manage IT operations, technical support, helpdesk services, preventive maintenance, and IT asset management
• Develop and maintain disaster recovery, backup, and business continuity plans
• Evaluate and manage software vendors, technology partners, and third-party service providers
• Collaborate with business leaders to identify technology opportunities that improve operational efficiency
• Build, mentor, and lead a high-performing IT team while promoting innovation and continuous improvement

About you

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Management, or a related field
• At least 5 years of experience in an IT leadership or managerial role
• Strong experience managing cloud and on-premise infrastructure, enterprise networks and servers, databases, and enterprise applications
• Experience with business systems such as Point-of-Sale (POS), Lending Systems, Inventory Management, SAP, and E-commerce platforms
• Solid knowledge of cybersecurity, network security, access management, endpoint protection, disaster recovery, and business continuity
• Hands-on experience with Windows Server, Linux Server, virtualization technologies, and MySQL or MariaDB
• Knowledge of IT Service Management (ITSM), helpdesk operations, and backup solutions
• Experience managing IT projects, vendors, and technology contracts
• Familiarity with software development methodologies, data warehousing, analytics, and business intelligence
• Excellent leadership, communication, analytical, and problem-solving skills