IT Head

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Key Responsibilities:

• Manage and maintain the organization's IT infrastructure, including servers, computer systems, user accounts, access controls, and security policies.
• Administer and support Windows Server environments, including ERP, App Anywhere, and other business-critical applications.
• Manage Google Workspace (G-Suite), email services, web hosting, antivirus solutions, and network security systems.
• Implement and monitor firewall policies, VPN access, and cybersecurity measures using Seqrite UTM Firewall and related technologies.
• Provide support, troubleshooting, and coordination for ERP-related issues, enhancements, and new developments.
• Ensure timely renewal and management of software licenses, antivirus subscriptions, domains, webmail services, Bulk SMS APIs, and Annual Maintenance Contracts (AMCs).
• Manage MPLS, leased line, internet connectivity, and network services from telecom providers such as Airtel and Jio.
• Handle M2M SIM lifecycle management, including activation, deactivation, billing, and technical support.
• Coordinate with internal IT teams, vendors, and service providers to ensure prompt resolution of IT-related issues.
• Ensure smooth functioning, preventive maintenance, and uptime of IT systems across all business locations.
• Monitor system performance, data security, backups, and disaster recovery processes.
• Recommend and implement technology improvements aligned with business needs and organizational objectives.

Desired Skills:

• Windows Server Administration
• Google Workspace (G-Suite) Administration
• ERP Support & User Management
• Firewall & Network Security
• LAN/WAN/MPLS Management
• IT Infrastructure Management
• Vendor Coordination
• Cybersecurity & Antivirus Management
• Troubleshooting & Technical Support
• Telecom & ISP Management