Sierrasonic, Inc
IT Help Desk
1 month ago
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Important information
Contract type:
Permanent
Salary:
$35,360 – $62,400 / year
Location:
Sacramento, CA, USA
Work mode:
Onsite
Published on:
16 September 2026
What they need
Description:
IT Help Desk Technicians primarily focus on providing technical support to end users, troubleshooting software/hardware issues, performing break/fix tasks, computer imaging, receiving and processing calls/issuing tickets.
Help Desk Technicians are always friendly, helpful, and professional, while servicing users.
Requirements:
- Certifications and education in IT
- Minimum of 2 years’ experience
- Comfortable on the phone with clients
- Able to provide service remotely
- Strong team player
- Excellent communication skills, oral and written
- Excellent listening skills
We offer great benefits, ongoing training and career opportunities in a very pleasant work environment. Please reply with your resume and salary requirements.
Job Type: Full-time
Pay: $17.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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