IT Helpdesk & Desktop Support Executive

IT Helpdesk & Desktop Support Executive

Location: East of Kailash, New Delhi – 110065
Experience: 3–5 Years
Salary: ₹12,000–₹20,000 per month
Job Type: Full-Time | On-site

Job Summary

We are looking for an IT Helpdesk & Desktop Support Executive to provide technical support for desktops, laptops, printers, software, and basic networking issues.

Key Responsibilities

• Provide Level 1 and Level 2 technical support.
• Install and troubleshoot Windows 10/11, MS Office, and other software.
• Manage Outlook/email accounts, user profiles, and shared drives.
• Resolve LAN, Wi-Fi, and connectivity issues.
• Handle support tickets and coordinate hardware repairs with vendors.
• Maintain IT asset records and provide remote/on-site support.

Requirements

• 3–5 years of experience in IT Helpdesk/Desktop Support.
• Knowledge of Windows OS, MS Office, hardware troubleshooting, and basic networking (LAN, DHCP, IP, Wi-Fi).
• Familiarity with ticketing and remote support tools.
• Strong communication, troubleshooting, and customer service skills.

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person