Acmeminds
IT Helpdesk & Operations Analyst
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Chandigarh, India
Work mode:
Onsite
Published on:
25 September 2026
What they need
Handle L1/L2 IT helpdesk tickets
Coordinate with teams to resolve incidents
Manage user on/ off boarding
Microsoft 365 accounts
Track tickets in Jira, maintain documentation, support hardware/software setup monitor queues
Drive process improvements
Required Candidate profile
Experience working with UK, German, or US clients or global teams.
Basic knowledge of identity and access management (IAM), SSO, or Azure AD.
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