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IT Helpdesk and Systems Engineer

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IT Helpdesk and Systems Engineer

Marlborough College

IT Helpdesk and Systems Engineer

11 days ago

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Important information


Contract type:

Permanent

Location:

Marlborough SN8, UK

Work mode:

Onsite

Published on:

13 October 2026

What they need


Marlborough College is seeking to recruit a Helpdesk and Systems Engineer to join our experienced and dedicated IT Department. The Helpdesk and Systems Engineer is a senior technical position within the IT Department, working alongside the Security and Systems Engineer and the existing Helpdesk and Systems Engineer.

The successful candidate will lead cross-team technical projects, provide additional second and third-line escalation capacity to relieve pressure on the Security and Systems Engineer and the existing Helpdesk and Systems Engineer, and provide some administrative support to the Director of IT (for example with procurement processing, reporting and documentation) to help the wider department run smoothly day to day. The successful candidate will also lead on IT asset management across the department and on the technical provision and support of devices for internal and public examinations, working closely with the Examinations Officer and the wider IT team.

Further details about the role can be found in the job description and person specification. Benefits include:

  • Joining a professional and experienced IT Department.
  • Consistent hours.
  • The option to join the College Pension Scheme.
  • Onsite parking.
  • Refreshments are provided and meals are available whilst at work.
  • Staff access to Sports Facilities including the swimming pool and gym.
  • Training and development opportunities.
  • Other benefits include the Cycle to Work Scheme, Green Car Benefit, BUPA Cash Plan, Home & Tech via BHN Extras.

Marlborough College is an equal opportunities employer and promotes Diversity, Equality, Inclusion and Belonging (DEIB) across the College. The College follows recommended safe recruitment guidelines including Disclosure & Barring Services checks.

Marlborough College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).

The post is exempt from the Rehabilitation of Offenders Act 1974 and the College is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

Marlborough College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).

The post is exempt from the Rehabilitation of Offenders Act 1974 and the College is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children."

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