IT Helpdesk / Desktop Support Engineer (Level 1) – 5 Days

Summary Benefits:

• Basic Up to $3000
• 5 Working Days
• Islandwide Hiring

Responsibilities:

• Provide Level 1 on-site IT support for end users (Windows & macOS environments)
• Troubleshoot desktops, laptops, MacBooks, tablets, printers, scanners, MFDs, and plotters
• Perform preventive maintenance on workstations, laptops, and MacBooks
• Handle IT helpdesk tickets, incidents, and service requests within SLA
• Perform asset management for IT equipment and infrastructure devices
• Coordinate with external vendors / 3rd-party support for escalations and repairs
• Support software installation, patching, configuration, and basic testing
• Assist users with MS Office 365 and common enterprise applications
• Provide basic user training and guidance on IT devices and systems
• Ensure assigned tasks are completed on time and to user satisfaction

Requirements:

• Minimum 1 year hands-on Level 1 IT Support experience
• Experience supporting Windows & macOS, hardware, and peripherals
• Basic knowledge of MS Office 365, networking, and IT troubleshooting
• Comfortable working on-site and interacting directly with users

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Wei Ren Chew (R25127104)