IT Helpdesk/ Senior IT Helpdesk Support (multi-posts)

Job Descriptions:

• Support, maintain and test the New Office's IT applications, including conducting User Acceptance Testing (UAT) and follow-up on error reports for the electronic application processing system
• Assist in system administration, provide technical support on IT applications and equipment, and liaise with other departments and relevant stakeholders, such as financial intermediaries, etc. to resolve system issues
• Compile statistical reports
• Provide end-user IT support services, including help-desk service, supporting video conferences, and troubleshooting user problems

Job Requirements:

• Minimum 2-5 years of experience in a similar IT support role, preferably in the Information & Communication Technology industry

• Strong knowledge of hardware, software, and networking technologies

• Solid experience in system/ software testing and User Acceptance Testing (UAT)

• Ability to effectively communicate technical information to non-technical users

• Proficient in Windows, Office 365, and other common business applications

Job Applications:

Interested parties, please email your application with C.V. and expected salary

by clicking the "Apply Now" button

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