M
ML Systems Integrator Pte Ltd
IT Helpdesk Support
14 days ago
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Important information
Contract type:
Permanent
Salary:
SGD 21,600 – SGD 30,000 / year
Work mode:
Onsite
Published on:
9 October 2026
What they need
About the role
Provide troubleshooting support for the client's IT infrastructure and user issues and challenges by onsite, remote, or both methods.
Key responsibilities
- Provide troubleshooting support for the client's IT infrastructure and/or user's issues/challenges by onsite or remote or both
- Provide quarterly health check assessment and work and provide workaround/rectification needed for any work after the assessment
- Escalate unresolved problems to senior level support
- Create and update documentation and tickets to the Company's ticketing systems
- Alert management of potential critical situations and monitor critical client problems until they are resolved
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