IT Helpdesk Support Engineer

IT Helpdesk Support Engineer

Responsibilities

• Oversee internal and external training administration, including attendance, logistics, CPD and system updates.
• Manage training claims, invoices, payments, reimbursements and travel arrangements within budget.
• Conduct training evaluations and prepare reports, statistics and management slides.
• Maintain e-learning modules, training systems, records and filing.
• Handle training enquiries and provide timely administrative support.
• Ensure compliance with policies, procedures, audit, risk and regulatory requirements.
• Manage end-to-end HRDC grant administration and processes.

Requirements:

• Degree in Business Administration, Human Resource, Training & Development, or related field.
• Relevant training administration experience is an added advantage.
• Proficient in Microsoft Excel.
• Good communication and interpersonal skills.
• Detailed-oriented with good data management and reporting skills.

Join Us!