IT Implementation Manager

Job highlights

• Min of 4 years of experience in implementing IT solutions to large enterprise . Proficient in spoken and written English Min of 2 years of experience working with external customers and managing customer projects .
• Experience of implementing solutions in ServiceNow or Dynamics365 or any SaaS platforms is an added advantage .

Min of 4 years of experience in implementing IT solutions to large enterprise

Proficient in spoken and written English Min of 2 years of experience working with external customers and managing customer projects

Provide leadership and sbject matter expertise during design & implementation phase

Making recommendations to improve business processes and drive changes

The candidate will work closely with business stakeholders, Lenovo customers, IT and support team to drive the lifecycle of implementation

The candidate will follow ITIL standard methodologies in implementing, handling and delivering services

The candidate should be able to build reports, status report for the implementation project and setup cadence to update the relevant stakeholders

Ability to identify the implementation risk early, work out the mitigation plan and drive the change

Experience of implementing solutions in ServiceNow or Dynamics365 or any SaaS platforms is an added advantage

The candidate will be the single focal for all details of the implementation