IT Infra Manager

Job title: IT Infra Manager

Department: Technology

Location: Goregaon West, Mumbai

Shift timings: General Shift

Reports to: Technology - Vice President

About Crimson:

We are a technology driven scientific communication and Localization Company building solutions for researchers, publishers, universities and global enterprises. With a strong international presence across 10 countries, we enable the scientific community to communicate and publish knowledge.

We are committed to creating a secure, supportive and rewarding environment where people can build meaningful long-term careers while doing work that matters.
At the core of our culture are these 6 pillars:

Transparency | Meritocracy | Innovation | Fun and Celebration | Customer Obsession | We are Crimson!

Key responsibilities:

• Providing long term direction to the organization regarding IT and give guidance for creation of strategic plans to support the vision
• Ensuring availability of necessary infrastructure/ resources/ risk mitigation/ quality/ control mechanisms
• Take control of and manage the company critical infrastructure including the Cloud Setup(AWS), web servers, database servers(SQL Server), Linux Servers, Internet Lines, Telephone lines(VOIP and analog), CCTV, network, desktops, mobile devices, Active Directory, Email Servers etc.
• Responsible for 360degrees security cover for all software and hardware assets of the organization.
• Manage complete backup(onsite and offsite) for all internal and external servers
• Take control of and maintain licensing SLAs for all software.
• Procure and make available suitable hardware and systems for new joinees.
• Evaluate IT products/solutions and institutionalize them within the organization.
• Work closely with the external vendor to manage all internal day to day tasks and achieve complete customer satisfaction.
• Continuous improvement of existing processes and introduction of new ones.
• Maintain records and policies for ISMS and QMS.
• Talent and capability management, training and enablement.
• Identify, record, evangelize and organize training for your team mates.
• Reviewing and ensuring Best Solution Approach / Best Practices are followed while implementation of any new Application or during change in the Applications.
• Work with other Leaders to strategically plan the departments roadmap to align with the growth roadmap of the company.

Pre-requisites/key characteristics and skills required:

• Planning and overseeing execution of the overall IT strategy
• Minimum 8 years experience of networking and Infrastructure.
• Ability to plan and act with a fair bit of autonomy and confidence.
• Expected to handle multiple departments such as Network, Servers, Information Security, Operations and Infrastructure
• Ability to work with company leaders to manage expectations and handle ad-hoc requirements.

Know about our Culture:

Crimsons Culture nurtures Crimsonites to give their best and become the greatest version of themselves, personally and professionally.

We offer a secure, safe, and rewarding ecosystem to establish a successful long-term career.
In a nutshell, Crimsons culture empowers everyone to speak freely, learn passionately, work flexibly, and grow fearlessly.

Lets take a closer look at some of the pillars of our Culture!

Open Communication | Meritocracy | Creative Thinking | Keeping it Light | Customer Centricity | I am Crimson

Awards and Recognition:

• Consistently ranked among the Best Employer brand awards – National “BEST EMPLOYER”
• Brands – 2021, “ASIA’S BEST EMPLOYER B
• rand Awards – 2021 & “SILVER STEVIE AWARDS” for “GREAT EMPLOYERS”
• Recipient of Common Sense Advisory Award – Top 75 Global Language Service Providers in the World.
• Recipient of HRAI Award for Most Innovative L&D Program & HRAI Award for Outstanding Employee Engagement Strategy
• Recognized as Top 10 Pharma & Life Science Tech Solution Providers by APAC CIO outlook.
• Recipient of Top 100 Award for 100 Most Promising Companies