IT Infrastructure & Cybersecurity SME

Key Responsibilities

1. IT Infrastructure & Factory IT Readiness

• Lead end-to-end IT infrastructure planning and deployment for the manufacturing facility.
• Ensure IT readiness for factory commissioning, production ramp-up and new business projects.
• Design and manage LAN/WAN, Wi-Fi, internet, firewalls, servers, storage, backup and endpoint infrastructure.
• Develop infrastructure architecture that is scalable for future plant expansion.
• Coordinate IT infrastructure requirements for production lines, offices, warehouses, utilities and support functions.
• Ensure high availability and reliability of critical IT infrastructure.

2. Network & Server Operations

• Lead network and server operations across factory and corporate environments.
• Manage routing, switching, firewalls, VPN, wireless networks and network security.
• Ensure effective monitoring of infrastructure performance, capacity and availability.
• Establish preventive maintenance and incident management processes.
• Drive root-cause analysis and timely resolution of infrastructure incidents.
• Maintain appropriate backup, disaster recovery and redundancy mechanisms.

3. Cybersecurity

• Lead cybersecurity implementation and operations across the factory and IT environment.
• Ensure compliance with Group cybersecurity policies, standards and controls.
• Identify, assess and mitigate cybersecurity risks and vulnerabilities.
• Drive vulnerability assessment, patch management, endpoint security and security monitoring.
• Coordinate cybersecurity incident response and ensure timely closure of critical security incidents.
• Implement appropriate access control, identity management, privileged access and security governance.
• Work closely with Group Cybersecurity teams for security assessments, audits and remediation.

4. OT / Factory IT Security

• Partner with Manufacturing, Engineering, Automation and OT teams to ensure secure integration of factory systems.
• Establish appropriate segregation between IT and OT networks.
• Support secure connectivity for PLC, SCADA, MES and other manufacturing systems in coordination with relevant teams.
• Ensure cybersecurity controls are incorporated during commissioning of new equipment and production lines.
• Assess cybersecurity risks associated with third-party equipment, automation systems and connected devices.

5. IT Asset Governance

• Establish governance for IT hardware, software, licenses and infrastructure assets.
• Maintain accurate asset inventory and lifecycle management.
• Ensure timely refresh, replacement and disposal of IT assets.
• Monitor software licensing and compliance.
• Implement appropriate controls for asset security and ownership.

6. Vendor & Service Provider Management

• Manage IT infrastructure, cybersecurity and managed-service vendors.
• Drive vendor selection, SLA definition, performance monitoring and contract governance.
• Review vendor performance against agreed KPIs and SLAs.
• Ensure timely resolution of escalated issues.
• Support budgeting, commercial negotiations and cost optimization.

7. Business Continuity & Disaster Recovery

• Develop and maintain IT Business Continuity and Disaster Recovery plans.
• Identify critical IT systems and establish appropriate recovery strategies.
• Conduct periodic DR drills and business continuity testing.
• Define RTO/RPO requirements in alignment with business criticality.
• Ensure infrastructure resilience against system failures, cyber incidents and other disruptions.

8. IT Governance, Risk & Compliance

• Establish IT infrastructure governance, policies, SOPs and operational controls.
• Ensure compliance with applicable regulatory, cybersecurity and information-security requirements.
• Support internal and external IT/security audits.
• Track audit observations and ensure timely closure.
• Develop dashboards and management reports covering infrastructure, security, incidents, risks and projects.

9. Project & Business Support

• Partner with Business, Manufacturing, Engineering, HR, Finance, Supply Chain and other functions to understand technology requirements.
• Provide IT infrastructure support for new projects, plant expansion and digital transformation initiatives.
• Participate in technology evaluations and infrastructure architecture decisions.
• Ensure IT deliverables are completed within agreed timelines, budgets and quality standards.