IT Infrastructure & Networking Manager / Assistant Manager

At least 2 years as Lead or Assistant Manager or Manager experience is mandatory for this role

About the role

We are looking for an experienced IT Infrastructure & Network Manager / Assistant Manager to manage and support IT infrastructure across multiple locations. This is a hands-on technical role involving network, servers, virtualization, cloud, storage, backup, security, and disaster recovery.

Key responsibilities

• Manage and provide hands-on support for IT infrastructure including network, servers, virtualization, storage, cloud, data centre, backup and disaster recovery.
• Manage LAN/WAN, Internet connectivity, Wi-Fi, firewalls and VPN.
• Administer and support VMware, Hyper-V and HCI environments.
• Manage and support Microsoft Azure / AWS cloud infrastructure.
• Monitor infrastructure performance, availability, capacity and security.
• Troubleshoot and resolve complex infrastructure issues.
• Plan and implement infrastructure upgrades, migrations and technology improvements.
• Manage backup, disaster recovery and business continuity.
• Work with cybersecurity teams on patching, hardening, network segmentation and vulnerability remediation.
• Participate in infrastructure implementation, testing, migration and maintenance activities.

About you

• 5–8 years of solid hands-on experience in IT infrastructure, networking, systems administration or related IT operations.
• Relevant supervisory/management experience for Manager-level positions.
• Strong hands-on knowledge of enterprise networking, servers, virtualization, storage, cloud and infrastructure security.
• Willingness to travel between campuses nationwide and support critical infrastructure incidents when required.
• Experience managing IT infrastructure across multiple locations/campuses is highly desirable.
• Practical experience with VMware, Hyper-V, HCI, Azure, AWS, network security, backup and disaster recovery is an advantage.
• Experience in a University, higher education or large multi-site organisation is an advantage.
• Relevant IT certifications are an advantage.
• Strong hands-on technical and troubleshooting skills.
• Team leadership and coordination.